Tools That Can Help Your Brand’s ExpansionOn March 9, 2021 by Kellan Thomas
Small businesses are a primary source of economic stability in the modern world. The vast majority of business operations in the United States are small businesses, with sole proprietorships and other single-employee operations making up the bulk of all small business ventures. This means there’s an increased level of competition on all fronts. Your brand needs to be prepared.
Growth in this space is predictably difficult to come by for many. Small businesses often lack the corporate reach that a firm like Google or Microsoft can throw around, but this doesn’t have to stop your venture from finding success and growing into a larger marketplace. Each of these industry titans got their start somewhere, and all small businesses can learn from the path taken by their larger competitors if they want to one day see the same level of operational development and success.
Software for Business Expansion
In this modern age of work, employees and businesses are learning – sometimes the hard way – what it’s like to work remotely. These restrictions on movement and personal meetings in a face-to-face setting are certainly problematic for business development and expansion of products and service offerings. But businesses must adapt to the new landscape that has been brought on by the coronavirus pandemic and all the expansive issues and loss that it has caused in terms of economic livelihood and human life.
Coronavirus vaccinations, manufactured by various pharmaceutical firms, are hitting every state in the union. Still, relief from this deadly virus isn’t going to reshape the way we do business. If you are to see continued expansion in your industry, you must remain ahead of the curve by embracing the remote worker technologies and great strides in the form of advancements that have been made to combat the coronavirus. These technological upgrades aren’t going away, and the arrangements made for remote workers are likely going to remain in some capacity over the long term.
Businesses are taking these lessons on board to provide a more rewarding experience for their clients and employees. Software solutions for call centers, for instance, have been working toward these home office and remote worker scenarios for years. Call center software is mobile and built on cloud-based systems nowadays – perfect for the remote worker who needs to stay at home to remain shielded from infection with this deadly virus.
Logging in from a laptop, remote workers at your brand’s call center have access to all the records and call logs that would normally populate the terminal at their desk in the office. While centers have been returning to U.S. shores in recent years, there is a significant need to update older technology from an older era of contact centers. New call center software packages are filling this need admirably.
Insurance is critical.
There are many reasons why small businesses need to consider public liability insurance. Chief among them is the threat of worker’s compensation claims. Accidents happen all the time, and for any number of reasons. If your business isn’t protected from total liability against an accident that happens on your premises, you might be looking at a bankruptcy that shuts you for good – and often just when you are starting to hit your stride, as well.
Accidents and liabilities are a major problem in the business space. You don’t have the gigantic infrastructure of those industry titans to pad your operation against a mistake or malicious issue that can cost you thousands or more. Adding insurance coverage is a smart move for covering property damage as a business owner.
Utilize cloud-based systems for agility and file-sharing capabilities.
Cloud-based systems are essential to a small-business owner’s operation. With the continued importance of social media, digital content creation, and remote worker culture, you need the ability to quickly and securely transfer files between employees or terminals that may be tens or even hundreds of miles physically removed from one another.
The best way to store photos online remains a cloud-based hard drive solution like the My Cloud system from WD (Western Digital). We all are familiar with a hard drive, but the most current generation of hard drive technology comes with a built-in wireless adapter that creates a dedicated cloud space for you and your office staff. This allows for easy file sharing and the transfer of anything you require from one machine to another. With a cloud-based folder solution like iCloud, DropBox, Google Photos, or many other options from alternative vendors, unlimited storage is simply an internet connection away.
These and other tools are crucial to finding business success and expanding your operation in the current climate; without the trade and solutions to the problems you face, you can’t home to adapt and achieve. Make sure you are implementing best practices in your business for continued success.